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Support

Questions, bugs or feature ideas? Email support@usebright.app and we will get back to you.

Common questions

How do I cancel my Pro subscription?

Open Google Play, tap your profile → Payments & subscriptions → Subscriptions, select ScanReceipt and cancel. You keep Pro until the end of the paid period.

My receipts are not syncing. What should I do?

Check that you are signed in and connected to the internet. Receipts captured offline sync automatically once you reconnect. If the problem continues, email us.

How do I restore my receipts on a new phone?

Install ScanReceipt and sign in with the same Google account. Your receipts will sync back.

How do I delete my account?

Email support@usebright.app from the address linked to your account and we will delete your account and data.

The scan read the wrong total. Can I fix it?

Yes. Every extracted field can be edited before or after you save the receipt.